Terms & Conditions
This document outlines the legal agreement between you and creditU regarding our services and your responsibilities.
Acceptance of Terms
By using our website or accessing creditU services, you agree to these legal terms and conditions. These terms govern your use of our digital platforms and any loan products you apply for.
Eligibility
You must be an Indian citizen, aged between 21 and 60, and have a valid source of income to apply for loans. Providing false or misleading information will result in immediate rejection and potential legal action.
Loan Approval
Credit approval is at the sole discretion of our RBI-registered NBFC partners. We facilitate the application process and do not guarantee approval. Interest rates and processing fees will be disclosed before final disbursal.
KYC Requirements
Applicants are required to provide valid identity documents as per RBI's KYC (Know Your Customer) guidelines. Your application will only proceed if the verification is successful.
Prohibited Use
You may not use our platform for any illegal activities or to harass others. Any unauthorized attempt to breach our security or access other users' data is strictly prohibited and reportable to authorities.
Limitation of Liability
CreditU is not responsible for any indirect or consequential damages arising from your use of our services or any loan application. Our platform is provided 'as-is' and 'as-available'.
Governing Law
These terms will be governed by and interpreted as per Indian laws. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, India.
Electronic Consent
You consent to receive all communications and documents electronically. Your digital signature and OTP-based verification hold the same legal weight as a physical signature for loan agreements.
Legal Disclaimer
CreditU is a technology platform and not a lender. All loans are provided by our RBI-registered NBFC partners. We follow all guidelines set by the Reserve Bank of India and local financial regulations to ensure your safety and fairness.
Grievance Redressal
If you have any concerns, complaints, or grievances regarding our services, loan processing, or data handling, please reach out to our dedicated grievance redressal team. We are committed to resolving your issues promptly and fairly.
Contact Grievance TeamEmail: grievance@creditu.in · Response within 48 hours